Privacy Policy
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PRIVACY POLICY Lakeville Family Pet Clinic
This Privacy Policy governs the manner in which our website collects, uses, maintains, and discloses information collected from users (each, a “User”) of this website (“Site”).
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, mailing address, and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of device, and technical information about Users’ means of connection to our Site, such as the operating system and the internet service providers utilized and other similar information.
Web Browser Cookies
Our Site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
We may collect and use Users’ personal information for the following purposes:
To run and operate our Site: We may need your information to display content on the Site correctly.
To run marketing campaigns: This includes retargeting display ads and other promotional efforts.
To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site: We may use feedback you provide to improve our products and services.
To run promotions or surveys: To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails: We may use the email address to send Users information and updates pertaining to their appointments or inquiries. It may also be used to respond to their questions and other requests.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing Your Personal Information
We may share or sell information with third parties for marketing or other purposes. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
SMS Privacy Policy
No mobile opt-in data or numbers will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Electronic Newsletters
If a User decides to opt in to our mailing list, they will receive emails that may include clinic news, updates, and related service information. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
Third-Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.
Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to check this page periodically for any changes to stay informed about how we protect the personal information we collect. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site.
Contacting Us
If you have any questions about this Privacy Policy or your dealings with this site, please contact us at (952) 595-6500 or visit lakevillefamilypetclinic.com.
SMS / MOBILE MESSAGING TERMS & CONDITIONS Lakeville Family Pet Clinic
By providing your mobile phone number and opting in to receive text messages from Lakeville Family Pet Clinic, you agree to the following terms:
- You will receive messages for upcoming appointments, scheduled services, and general customer care.
- You can cancel the SMS service at any time. Just text “STOP” to the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To resubscribe and opt back in to receive texts from this number, text “START”.
- If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or information on how to unsubscribe.
- Carriers are not liable for any delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy: [link to Privacy Policy]
Opting Out: Texting the keyword STOP to the mobile number you received messages from will opt you out of the messaging program. You will receive a final confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.
Last updated: March 2026
